
Finance and design professional with over 10 years of experience in sales, project management, and community engagement. Proven track record in exceeding target goals, while maintaining the highest levels of customer satisfaction, and adhering to compliance with federal regulations. Demonstrated experience in leading teams to achieve excellence, exceeding expectations of the company and stakeholders and on behalf of the clients and customers served.
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ABOUT ME
CORE SKILLS
Kitchen and Bath Design | Interior Design | Space Planning | Residential and Commercial Design | Construction Documents | Floor Plans, Elevations, and Renderings | Material, Finish, Furniture, and Lighting Selection | Vendor Coordination | Budgeting | Project Tracking | Client Presentations | Consultative Sales | Salesforce | CRM Management
DESIGN PROFESSIONAL EXPERIENCE
CONCEPT KITCHEN AND BATH
West Chester, PA | Interior Designer | February 2026 to August 2026
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Developed interior concepts, mood boards, sketches, floor plans, and client presentations for kitchen, bath, renovation, and remodeling projects.
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Produced construction drawings, specifications, and procurement documentation aligned with project requirements and applicable building codes.
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Selected furniture, fixtures, finishes, materials, and lighting that balanced client preferences, functionality, aesthetic goals, and budgets.
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Supported project scheduling, budgeting, site visits, milestone tracking, and coordination to help ensure execution aligned with approved designs.
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Created visual presentations and design documentation using AutoCAD, SketchUp, and Adobe Creative Suite.
INDEPENDENT CONSULTANT
Philadelphia, PA | Interior Designer | June 2014 to Present
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Deliver residential and commercial interior-design services for architectural firms, luxury residential design firms, builders, and commercial clients.
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Develop space plans, finish palettes, custom furniture and fabric specifications, renderings, floor plans, elevations, and construction-document revisions.
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Source materials and furnishings; coordinate vendor orders; and manage client communication, budgets, billing, timelines, and deliverables from concept through implementation.
C. O'BRIEN ARCHITECTS, INC.
Bala Cynwyd, PA | Interior Designer, January 2014 to June 2014; Consultant, June 2014 to Present
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Partner with architects, builders, and clients to develop design concepts, construction documents, floor plans, elevations, perspectives, and presentation materials.
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Develop space plans, finish palettes, custom furniture and fabric specifications, renderings, floor plans, elevations, and construction-document revisions.
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Support project documentation, client outreach, and marketing collateral.
SALES, CLIENT RELATIONSHIP, AND OPERATIONS EXPERIENCE
ONEMAIN FINANCIAL
Philadelphia, PA | Senior Consumer Loan Sales Specialist | May 2023 to May 2024
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Achieved 107% of individual and branch sales targets and 123% of optional-insurance cross-sell target through needs-based consultations and product education.
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Managed the customer life cycle from lead generation and consultation through follow-up, documentation, account management, and retention; supported a five-person team and audit readiness.
WSFS BANK
Wilmington, DE and Philadelphia, PA | Consumer Loan Processor II | September 2019 to October 2022
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Coordinated underwriting conditions, income and insurance verification, loan documentation, and customer communications while meeting service-level expectations.
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Maintained documentation integrity and compliance with lending policies, fraud-prevention procedures, and federal regulations; helped establish the Diversity, Equity, and Inclusion Employee Resource Council.
WIREWHEEL.io
Arlington, VA | Mid-Market Sales Representative | February 2019 to August 2019
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Achieved 102% of individual sales quota and 105% of monthly meeting quota through Fortune 500 prospecting, account research, cold calling, and pipeline development.
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Delivered customized virtual demonstrations and managed sales activity in Salesforce and proprietary CRM systems.
PNC BANK
Washington, DC | Financial Consultant | September 2017 to February 2019
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Expanded consumer and small-business relationships through needs-based financial consultations, outreach, and appointment setting.
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Exceeded goals for deposit growth, financial-wellness reviews, and customer satisfaction, earning a 4.98 Gallup score; trained team members on customer-engagement practices.
WSFS BANK
Wilmington, DE and Philadelphia, PA | Personal Banker I and II | June 2015 to September 2017
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Achieved 135% of cross-sell target through consultative customer conversations and product recommendations.
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Built client relationships through outreach and community engagement while supporting compliance, audits, and customer onboarding following bank acquisitions.
EDUCATION
Bachelor of Science in Interior Design
The Art Institute of Philadelphia, Philadelphia, PA | CIDA-Accredited Program | 2013
Internship – Required – CIDA Accredited Program
Herman Miller, Philadelphia, PA | 2011 to 2013
TECHNICAL SKILLS AND CREDENTIALS
Design: AutoCAD, Adobe Creative Suite, SketchUp Pro, DesignFlex 20/20, Podium SV2 Pro, Hand Rendering, Space Planning
Business: Salesforce, Microsoft Office, CRM Systems, Budget Tracking, Vendor Ordering, Regulatory Compliance, FIS Financial Systems
Credentials: Notary Public 2015-2025 | Eagle Scout 2004 | Thomas Jefferson Award – Community Service 2002-2006
